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    • Hi @nicoleryan. Sorry for contacting you like this, but I only found closed panels that I could not join to mention you there.

      A while ago, you created some conversations with a topic of "Delta CS classes". Since then, I'm regularly seeing new conversations with single posts and no replies that probably should have been a post in one of the existing panels/conversations instead.

      This might pose a problem, if your participants expect a reply that they don't get. Coming from Google+ myself, I also note that some of the screenshots you added to your conversations show private G+ communities (and I assume that the public ones were Ask to Join or Hold for Review?), whereas all conversations on Cake are publicly visible, even if they are panel discussions that only some people are allowed to join.

      It might be worth pointing out to your people that they probably want to add a new post to an existing conversation instead of creating a new one - or at least should add an appropriate topic like "Delta CS classes" when starting a new conversation. Here are some recent examples:

      @Cake team: I also added the "Cake feedback" topic, because all these separate conversations might be a sign of a usability issue when it comes to choosing between creating a conversation and adding a post to an existing one.

    • A while ago, you created some conversations with a topic of "Delta CS classes". Since then, I'm regularly seeing new conversations with single posts and no replies that probably should have been a post in one of the existing panels/conversations instead.

      Oh, the memories of teaching students who don’t follow directions!

      I can certainly sympathize with the instructor’s challenge here of herding cats, I mean students.

      My understanding is that the instructor created three separate panels, one for each course so that students could submit their work.

      Students instead posted their work as separate conversations.

      The Cake team added the Delta CS Classes topic to those separate conversations to make it easier for the instructor to find student work.

      If you see a new student submission that is not within its panel and does not have the Delta CS Classes topic assigned, you can do what I’ve been doing and Flag the post. When the feedback box pops up, I add the comment “Need to add Delta CS Classes” topic and click submit.

      The Cake team was obviously insanely busy and focused for the past couple months on creating the Q&A portal. So while they’re getting caught up on whatever was triaged, I want to be helpful. The flagging should help the next time you see a student submission all alone by itself. 😊

    • If you see a new student submission that is not within its panel and does not have the Delta CS Classes topic assigned, you can do what I’ve been doing and Flag the post. When the feedback box pops up, I add the comment “Need to add Delta CS Classes” topic and click submit.

      The Cake team was obviously insanely busy and focused for the past couple months on creating the Q&A portal. So while they’re getting caught up on whatever was triaged, I want to be helpful. The flagging should help the next time you see a student submission all alone by itself. 😊

      This probably works - but at the same time I'm reluctant to do it that way (and actually didn't even think of it! :)) because of the way this feedback functionality is worded. On the conversation page, it states that this feature should be used to report "abuse or spam", and in the resulting dialog it states to "tell us why this content doesn't belong on Cake".

      So, as another piece of "Cake feedback": if this feature is supposed to be used like this, it should probably be reworded to sound less like a negative action towards the conversation.

    • On the conversation page, it states that this feature should be used to report "abuse or spam", and in the resulting dialog it states to "tell us why this content doesn't belong on Cake".

      I get your point and understand your trepidation in pursuing this option. I am clearly drawing outside the lines here with my solution.

      But when you flag a post it gets submitted to someone who can resolve the issue.

      Again, I’m coming to this from the standpoint of how can we as users be helpful.

    • On the conversation page, it states that this feature should be used to report "abuse or spam", and in the resulting dialog it states to "tell us why this content doesn't belong on Cake".

      Hmmm, you're right about this. Thanks for bringing it up. We'll revise the wording.

      We have a few tools to help moderate situations like this. We can, as you mentioned, add the topic Delta CS classes which we have now done so all posts can be found in one place.

      We can also hide any conversation from the All feed, which I also did with these conversations. That's for when we think a conversation is not intended for general consumption by the Cake community.

      When we were first starting out, we had groups on our roadmap, like Facebook has. One of our first investors asked if we weren't already biting off more than we could chew. We decided he was right, let's put our effort behind panels because they are so unique and the Internet needs them so badly for conversations at scale. Sometimes I think hmmm, groups would come in handy about now. I notice in our feedback conversation the other day they weren't mentioned and the services youth use like Instagram and Twitter wouldn't do well with these assignments — the backbone of the way they are organized is a hashtag.

    • When we were first starting out, we had groups on our roadmap, like Facebook has. One of our first investors asked if we weren't already biting off more than we could chew. We decided he was right, let's put our effort behind panels because they are so unique and the Internet needs them so badly for conversations at scale. Sometimes I think hmmm, groups would come in handy about now. I notice in our feedback conversation the other day they weren't mentioned and the services youth use like Instagram and Twitter wouldn't do well with these assignments — the backbone of the way they are organized is a hashtag.

      Interesting! "Group" or "Community" features are a useful tool, especially in a context like these classes we're talking about here. On top of the concerns your investor had, I see two potential problems though:

      1. "Groups" (I assume this would have something to do with post visibility and/or access) could fragment your user base, and might lead to less posts about some interesting topic being visible to certain users. This might be less of a problem later on, if there's enough public material for most niches already, but could lead to less new users adopting the platform early on.

      2. There's probably some overlap in functionality between this, Topics and the decision whether or not to start a new conversation as a Panel. Adding another decision point to the mix (should I post this publicly or to a group?) might be overwhelming to users.

      I actually don't want to continue pointing to Google+ forever - but I think both problems existed over there as well, with Circles, Communities, Collections, hashtags and additional visibility modifiers for individual posts all existing at the same time and trying to solve the same or similar use cases.

    • There was a wonderful talk at UserConf a few years ago about the evolution of software products. The gist is you tend to add features to a product and have to know when to stop or roll back because in the beginning, engagement tends to go up when you add features but eventually it goes the other way.

      Google's successes seem to nail this. Google's search page is the simplest anyone can imagine. Gmail is for mail, maps are for maps, Chrome is a browser.

      Facebook for years seemed to buck this trend with one product to rule them all. It is your photo album, your online identity, the place you read news, where you discover events, play games, create groups, shop for used goods, find a date... There is a lot of speculation that when they wanted to become Twitter by adding news, it hurt engagement by injecting polarizing stories.