No one's perfect and neither was Steve. Many employees who had rare occasions to be around him were usually terrified. It really wasn’t justified, but they would be anyway. Steve could feel this which made the interactions with them even worse sometimes.
As for documented interactions with people I worked with on events, it was usually something that should have been accounted for, or they didn't do what they were supposed to. At that point things could get heated for a moment. But those situations inhibited the goal of the show which was the real issue. If you took it personally you didn't survive. If you learned your lesson, corrected the problem and never did it again you lived to work another day. 🙂