I'm writing a USA TODAY piece about the pain of getting cracked phone screens fixed, and would love to get feedback from the Cake community.
Anyone have any good/bad/horror/inspiring stories about their repairs?
I cracked this iPhone XS Max right after shooting a timelapse in Madrid when it started to rain. I pulled the phone out of the tripod slot, it slipped and fell face first to the concrete. Not only did it get very cracked, but I couldn't use the camera for photos either.
I called the two major alternatives to Apple Store repair and was told they won't fix this model, because the parts are too expensive. Apple itself only charges $329.
And the company sometimes wonders why people don't want to buy new phones?
Let me hear from you!