So that’s the approach I’ve used to review if problems need to be resolved, what does everyone else use?
I genuinely struggle with this question, of which problems to ignore, often.
What I like about your matrix is that it allows you to quickly assess where your urgencies are. Especially when things are in crisis mode, it helps to have a triage system already in place. (Btw, what does “ECN” mean? “Everything is completely normal?”)
I think frameworks and effective questions can be incredibly helpful to focus and align your actions with your priorities. Is it a problem that I’m passionate about solving? Or has someone else dragged me into solving—or have I volunteered to solve—one of their problems that is at best a nuisance for them and at worst a major time suck of my limited life.