Hi @United78 ,
Great question! My degree has helped me for a variety of reasons.
I practice human-centered design. This is just a fancy way of saying that products are better designed when we involve the people we are designing for in the design and research process. For example, if I were designing a new toothbrush, I could guess what would make it better - maybe a battery that lasts 3 years, longer bristles, etc.
Or, I can go out and do exploratory research - I could observe people brushing their teeth, I could see their process and ask them questions about it, I could see what times they brush, where they put their toothbrush down, how they pack it when they go on a trip, etc.
I guarantee you a better toothbrush will be designed if you take the second approach - and involve the people we are designing for in the process.
My degree has humanized design for me - people are wonderfully complicated and dissatisfied, which means there are always opportunities to problem solve and improve their lives.
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