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    • Very worthwhile article to read. I am a huge Mueller fan so it was particularly inspiring to read how dogged, determined, and still compassionate he was and hopefully still is.

    • I think it may be easier for a CEO to sit back and contemplate a scenario, then come up with such morsels of wisdom, whereas as you say a more directly involved person may not really have such luxury of keeping their head clear of emotions, especially since not all scenarios are that benign in real life. But the true answer, I think, is arguably in self control and education of one's mind how to respond.