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    • When I was in KL, I remember visiting an eight story mall and being surprised to see at the center of the ground floor an ice skating rink.

      I would think that Boost’s group bill pay option, which automatically calculates and splits your bill with friends, is a strong selling point for mathaphobic adults.

      Grab’s expansion from ride sharing to banking services like GrabPay makes economic sense: instead of paying transaction fees to a bank, Grab has become its own bank.  (In our community, the largest regional bank is owned by the largest regional grocery chain.)

      @JazliAziz , is there a specific reason why Alipay isn’t more popular?  I know that Alibaba is the equivalent of Amazon (or perhaps more accurately Ebay) in China, but I don’t have a sense of its presence in Malaysia.

    • Thanks for a fascinating article. I also agree that Malaysia might have a better idea than we do in the West. I have never been fond of Apple Pay. Just seems like another entity thrown in the middle of the pay cycle.

      I especially like the idea of it coming right out of my bank account instead of worrying about adding money to it.

      And I love the idea of how widespread it can be.... from individuals at a garage sale (I am assuming) to mainstream merchants.

    • When I was in KL, I remember visiting an eight story mall and being surprised to see at the center of the ground floor an ice skating rink.

      You must be talking about Sunway Pyramid. That's one of my favourite malls. Also, one of the most tech savvy. There's another mall with an ice rink too, though not in the city, called IOI City Mall. Not sure if there are any others.

      @JazliAziz , is there a specific reason why Alipay isn’t more popular?  I know that Alibaba is the equivalent of Amazon (or perhaps more accurately Ebay) in China, but I don’t have a sense of its presence in Malaysia.

      I think it's simply because there are other solutions which offer better value to consumers (such as those I mentioned in this post). As for its comparison to ebay (or Amazon), we also have our own online marketplaces for shopping, and they're locally based. So I don't think there's any benefit or reason for people to use Alipay or Alibaba in Malaysia.

    • Great post. Very eye opening. Sometimes the simplest solution really is the simplest solution. Come to think of it, whenever I shop at Whole Foods my iPhone flashes a QR code so I can be recognized as a Prime member and maybe get a discount, and they can big data me and know where I am. Bastards.

      Had to look up Grab. Never knew about them. Holy shit (tahi suci?).

    • Fascinating! I had no idea QR codes were being used so extensively for payment services.

      It does seem a little bit less convenient than what I'm used to with Apple Pay, though. There are lots of services competing for your attention, so it seems like it could be hard to find the QR code for the one you actually want to use. It also looks like you have to open a specific app, then use it to scan the code; is that correct? I like that with Apple Pay I can just press my phone's side button two times and then hold it near the reader.

      Do you know anything about how these payment servicers handle fraud? For instance, if someone gets access to my GrabPay account or steals my phone and drains my prepaid account, would I have any chance of getting that money refunded? What about with Maybank where the funds come from my checking account?

    • It also looks like you have to open a specific app, then use it to scan the code; is that correct? I like that with Apple Pay I can just press my phone's side button two times and then hold it near the reader.

      You're right, it's definitely not as easy to launch as Apple Pay since we need to unlock the phone, open the app, and launch the scanner function, but pros and cons I guess. The inconvenience of launching an app is offset by the convenience of scanning a QR code using any phone and the wide availability of the technology.

      Do you know anything about how these payment servicers handle fraud? For instance, if someone gets access to my GrabPay account or steals my phone and drains my prepaid account, would I have any chance of getting that money refunded? What about with Maybank where the funds come from my checking account?

      As for fraud, I'm not sure how things are handled. I've yet to see any reports of major breaches or even isolated cases, but I'm sure these services have protocols in place for such occurrences.

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