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    • B&H is one of my obligatory stops when in NYC. Don't use them online any more (being in the EU, lower shipping costs and no customs pretty much locked me down to EU-based shops), but would readily recommend them to anyone. Professional, knowledgeable and well-run.

    • I've wondered for a long time how they do it. They're in New York, a very expensive place to do business, they're closed on Saturdays, camera stores are declining all over the nation, camera manufacturers and pro photographers are suffering, they're one click away from competitors online for price comparisons, Amazon and Costco prices can be subsidized by membership fees, and their warehouse for shipping is on the East Coast, not optimized for lowest shipping costs.

    • IMHO and a major bone of contention with that they put all these great brick and mortar bookstores out of business (Including you Chris, right?) and now they are opening brick and mortar stores...especially with their acquistion of Wholefoods. I think the reason many of the sustaining camera stores have been able to survive is the salespeople actually know stuff about cameras...from the baseline novice to the Annie Leibovitz persona. Which means they have to pay staff pretty competitively. Which companies like Amazon and others will not do.

      It is never about price but it is always about price. As a consumer I want maximum value and I want to "feel" good about my purchases.