Great story Chris - for me, this last paragraph contains some real meaty stuff. The power of hiring for strengths - not absence of weakness - wow - that is impactful. I try to manage people that way. I manage to their strengths and ignore their weaknesses. The more companies can adopt this line of thinking, the better chance they have of becoming something that changes the world like Apple did. As an aside - the first time I met Steve was at the launch of the iMac. Leo Laporte sent me to cover it because he couldn't go. The press were ushered into a room after the incredible keynote (which had everyone wanting this computer they'd never even seen before) and we got to play with the few dozen working prototypes. All of a sudden there he was - he and his gaggle of PR mavens entered the room and for some reason he walked up to me (out of more than 20 people) and said "So - what do you think?" I replied - "I think it's cool." He said, "Of course you do," and moved on. Vintage Steve. Thanks for posting this insider's look at life at NEXT. The only bad thing about this story is that it reminds me of how much the world lost when it lost Steve Jobs. Thanks.